Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose. If you find yourself gambling to make money or recover losses, it's time to seek help.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age to gamble, please do not proceed.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Keeping your gambling activities secret from family or friends
- Loss of Control: Unable to stick to limits on time or money spent
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Problems: Using money meant for bills or essentials to gamble
- Borrowing to Gamble: Taking out loans or using credit to fund gambling
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Stakes: Needing to gamble with larger amounts to get the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
Self-Help Tools
Most responsible gaming platforms offer practical tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose in a session or time period
- Time Limits: Set a timer or session limit to remind you when to take a break
- Reality Checks: Receive pop-up reminders during play showing your time and money spent
- Self-Exclusion: Temporarily or permanently block your access to gambling sites
- Account Closure: Request permanent closure of your account if needed
We encourage you to use these tools proactively, even if you don't currently feel you have a problem.
Support & Help Organizations
If you're struggling with gambling, professional help is available. Here are trusted organisations in Australia and internationally:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free confidential counselling and support for Australians affected by gambling
- Lifeline Australia: 13 11 14 — Available 24/7 for those in crisis
- Beyond Blue: 1300 22 4636 — Mental health support available across Australia
International Support
- GamCare (UK): www.gamcare.org.uk — Free advice, information, and support for problem gamblers
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org — 1-800-522-4700
If You Need Help
If you suspect you have a gambling problem, please reach out for help immediately. There is no shame in seeking support—professional counsellors are trained to help and provide confidential assistance. Contact one of the organisations listed above, talk to a trusted friend or family member, or consult with your doctor.
Remember: Your wellbeing is more important than any game.